Interview questions

CNA screening questions: registry status, care skills, assignments and shifts

On this page
  1. The federal baseline and where states go further
  2. Registry, certification and eligibility questions
  3. Setting and resident assignment
  4. Hands-on care questions with strong answers and red flags
  5. Charting systems, infection control and boundaries
  6. Shifts, reliability and pay
  7. Knockout checklist and scoring
  8. Lawful phrasing for CNA screens
  9. Questions people ask

CNA screening questions should settle three things before anything else: whether the candidate is active and in good standing on the nurse aide registry of the state where the job is, whether they have worked for pay as an aide recently enough to stay eligible, and whether their setting and resident assignment look like the client's. After that, test hands-on care skills, charting and shift reliability, where most CNA placements succeed or fail.

This bank is for recruiters placing certified nursing assistants in skilled nursing facilities, long-term care, assisted living, hospitals and rehab units, on per diem, contract or permanent terms. For licensed nurses, use the nurse phone screen questions. For aides who work in patients' homes, the home health aide screening questions cover the separate training rules and visit verification.

The federal baseline and where states go further

Nursing facilities that take Medicare or Medicaid follow federal nurse aide rules, and states run the registries, approve training programs and often set higher requirements. As commonly summarized from the regulations, as of September 2026:

  • Training: a state-approved program of at least 75 clock hours, including at least 16 hours of supervised practical training, with 16 hours of set topics before any direct resident contact (42 CFR 483.152).
  • The four-month rule: a facility may not use someone as a nurse aide full time for more than four months unless they have completed training and competency evaluation (42 CFR 483.35(d)).
  • Registry checks: before an aide works, the facility must receive registry verification, and must seek information from every state registry it believes has information on the person (same section).
  • The 24-month rule: 24 consecutive months without paid nursing or nursing-related work means a new training and competency evaluation program (same section).
  • In-service training: at least 12 hours a year for aides in the facility (42 CFR 483.95(g)).

States add to this. California, for example, requires 160 hours of training, 60 of classroom theory and 100 of supervised clinical training (California Department of Public Health). Renewal, continuing education and reciprocity rules also differ by state, so look up the job state's nurse aide registry before your first screen for a new client.

Hospitals are not always bound by the nursing facility rules, and some hire patient care technicians or nursing assistants without state certification. Ask the client whether they require an active CNA, and on which state's registry.

Registry, certification and eligibility questions

  1. "Which state is your CNA certificate on, and when does it expire?"
    • Strong answer: the state, the certificate number or the name it is listed under, and an expiration month and year.
    • Red flags: "I passed the test" with no idea whether they were added to the registry. Unsure of the expiration date.
  2. "Have you been certified or worked as an aide in any other state?"
    • Strong answer: lists every state, including ones where the certificate has lapsed.
    • Red flags: leaves out a state that appears on the resume. The facility must check every registry it believes has information, and a finding on another state's registry is what gets missed.
  3. "When did you last work as a CNA for pay, and where?"
    • Strong answer: a recent employer and date, with pay stubs or a reference if needed.
    • Red flags: a gap approaching or over 24 months, or recent "work" that was volunteer or family caregiving. Under the federal rule, unpaid work does not keep eligibility.
  4. "The job is in [state]. Have you transferred your certificate there?"
    • Strong answer: already on that state's registry, or has applied and knows the status.
    • Red flags: assumes their certificate works everywhere. Confirm the state's reciprocity process before agreeing a start date.
  5. "Do you hold any other credentials: medication aide, restorative aide, phlebotomy, BLS?"
    • Strong answer: names each with the issuing body and whether it is current. Knows that medication aide titles and scope are state-specific.
    • Red flags: says they "passed meds" in a state that does not allow aides to administer medication, or at a facility where they were not certified to.

Record exactly what you saw on the registry and the date you checked. A registry listing shows status at that moment; the client's own verification before the first shift is still required.

Setting and resident assignment

A CNA who thrived on a hospital med-surg floor with a nurse close by may find a 30-resident long-term care hall on nights very different. Ask for the setting and the numbers.

QuestionWhat a strong answer sounds likeRed flags
What kind of unit were you on, and what shift?"Long-term care, 40-bed secure memory unit, evenings." Setting, unit type and shift."A nursing home" with no unit or shift detail.
How many residents were on your assignment on your usual shift?A number per shift, and how it changed on nights or when short-staffed.Cannot give a number. Compare to what the client runs; a jump from 8 to 15 matters.
How many of your residents needed full assistance or a mechanical lift?A rough count, names the lift types (sit-to-stand, full-body sling lift) and the two-person rule where the facility used one.Transfers total-care residents alone with a mechanical lift.
Have you worked with residents with dementia? What does a hard shift look like?Describes redirection, approaching from the front, not arguing, reporting behavior changes to the nurse.Describes restraining, scolding or ignoring a resident.
Have you floated to other units or facilities?Which units, and how they got report when they arrived somewhere new.Refuses to float when the client's per diem pool requires it.

Hands-on care questions with strong answers and red flags

You do not need clinical training to hear the difference between an aide who does these tasks every day and one who is repeating the textbook. Listen for sequence, safety and when they call the nurse.

  1. "Walk me through getting a resident who needs extensive help up and dressed in the morning."
    • Strong answer: checks the care plan for transfer status and preferences, knocks and explains, provides privacy, lets the resident do what they can, uses the gait belt or lift as ordered, checks skin while dressing.
    • Red flags: does everything for the resident to save time. No mention of the care plan or privacy.
  2. "What do you do if you find a resident on the floor?"
    • Strong answer: stays with them, does not move them, calls for the nurse, follows the facility's fall process.
    • Red flags: picks the resident up first, then tells the nurse.
  3. "How do you prevent pressure injuries on your assignment?"
    • Strong answer: turning and repositioning on the schedule in the care plan, keeping skin clean and dry, checking heels and the sacrum, reporting redness right away.
    • Red flags: "the nurse handles skin".
  4. "Tell me about a time a resident's condition changed on your shift."
    • Strong answer: a specific change (new confusion, not eating, a vital sign out of the usual range, a fever) reported to the nurse immediately and documented.
    • Red flags: waited until the end of the shift, or charted without telling anyone.
  5. "What would you do if you saw another aide handle a resident roughly?"
    • Strong answer: makes sure the resident is safe and reports it right away to the charge nurse or administrator, following the facility's abuse reporting policy.
    • Red flags: would talk to the coworker privately and leave it there. Hesitation here matters more than any skills answer.
  6. "How do you record intake and output, and meal percentages?"
    • Strong answer: measures rather than estimates fluids, records at the time, knows how their unit recorded meal percentages.
    • Red flags: fills in the shift's documentation from memory at the end.

Charting systems, infection control and boundaries

QuestionWhat a strong answer sounds likeRed flags
Which charting system did you document in?Names the system (PointClickCare point-of-care kiosks or tablets, MatrixCare, Epic in hospitals, or paper flow sheets) and what they charted: ADLs, vitals, meals, behaviors."The nurse did the charting" in a facility where aides chart ADLs.
What does isolation or enhanced barrier precautions mean for how you work with a resident?Checks the sign, puts on the right PPE for the care task, removes it in the correct order, performs hand hygiene.Wears the same gloves between rooms.
A resident's family asks you how their mother's test results came back. What do you say?Refers them to the nurse; does not share clinical information.Tells them what they overheard at the nurses' station.
A resident offers you money for extra help. What do you do?Declines and follows the facility's policy on gifts.Accepts small amounts "because it would upset them".
Do you use your phone on the floor?Knows the facility's phone policy and never photographs residents.Any mention of photos or videos of residents, including "funny" ones.

Shifts, reliability and pay

Call-offs are the biggest cost of a bad CNA placement. Ask about the schedule as the client runs it, and ask about attendance with specifics.

QuestionWhat a strong answer sounds likeRed flags
The client needs [shift] with every other weekend and one holiday rotation. Can you work that?A yes to each part, or a clear exception now.Agrees, then asks for no weekends at offer.
How many shifts did you call off in the last six months, and why?A number and a reason, and whether they arranged cover."Never" after a string of short jobs, or several no-call no-shows.
How will you get to the facility for a 6 a.m. start or an 11 p.m. finish?A car or a transit route that runs at those hours.Relies on a bus line that does not run at shift change.
Are you working anywhere else? How do you schedule both?Clear about hours at each job and avoiding back-to-back doubles.Plans to go straight from a night shift elsewhere into a day shift here.
What hourly rate do you need, and does a shift differential change it?A number, and which shifts they would take at which rate.Will not give one. Ask for expectations, not pay history; see salary expectation questions.

Knockout checklist and scoring

Knockouts (all must be yes)

  • Active and in good standing on the job state's nurse aide registry, or on track through reciprocity before the start date and the client accepts that.
  • No findings on any registry the candidate has been on, checked by you and then by the client.
  • Has worked as an aide for pay within the last 24 months.
  • Has worked a comparable setting and assignment size, or the client accepts a newer aide.
  • Can work the stated shift, weekend and holiday rotation, with transport at shift times.
  • Reports abuse or neglect concerns immediately, without hesitation.
Area123
Care skillsTextbook answers, no sequenceSolid on routine care, unsure on changes of conditionSpecific, safe sequences and clear escalation to the nurse
Assignment matchMuch smaller or different settingSimilar setting, lighter assignmentSame setting and comparable assignment
DocumentationCharts at end of shift from memoryCharts routinely, one systemCharts in real time, knows the client's system
ReliabilitySeveral recent call-offs or no-showsOccasional call-offs with noticeRare call-offs, stable tenure or completed contracts
Resident rightsHesitates on reporting or boundariesCorrect when promptedRaises dignity, privacy and reporting unprompted

Lawful phrasing for CNA screens

The work is physical and facilities often require TB testing, immunizations and a health screen, but those happen after the offer through the client's occupational health process. The EEOC's guidance on pre-employment disability-related questions allows questions about ability to do the job, not about medical conditions before an offer.

Do not askAsk instead
"Do you have a bad back?""The role involves repositioning residents and assisting with transfers using lifts. Can you perform those duties, with or without accommodation?"
"Are you pregnant? Lifting could be a problem."Do not ask. Describe the duties and let the candidate raise any need for accommodation.
"Who watches your kids when you work nights?""This is a night shift, 10:30 p.m. to 7 a.m., including every other weekend. Can you work it?"
"How old are you?""Are you at least [minimum age the state or client requires]?" Only if a minimum age applies.

On a per diem desk, you may run fifteen of these screens a day, and the registry state, last paid shift and assignment size are the details that blur by the afternoon. Interview Signal keeps a question guide on screen and ticks off each one as it is covered, so the eligibility questions get asked every time. When you check references, ask for a charge nurse who worked the same shift; the reference check template has the structure.

Questions people ask

How do I verify a CNA's certification?

Search the nurse aide registry of the state where the certificate was issued, and of any other state the candidate worked in. Federal rules for Medicare and Medicaid nursing facilities require the facility to get registry verification before an aide works and to seek information from every state registry it believes holds information on the person.

Can a CNA certified in one state work in another?

Usually not automatically. Most states let an aide in good standing on another state's registry apply to be added by reciprocity, sometimes called endorsement, but the process, paperwork and timing are set by each state. Ask whether the candidate has already applied in the job's state and check that state's registry before a start date is agreed.

What is the 24-month rule for nurse aides?

Under 42 CFR 483.35(d)(7), if an aide goes 24 consecutive months without providing nursing or nursing-related services for pay since completing training and competency evaluation, they must complete a new training and competency evaluation program before working as a nurse aide in a certified nursing facility. Ask about paid work gaps, not only certificate dates.

Is a CNA the same as a home health aide?

No. They overlap in skills, but nursing facility aides are governed by the nurse aide registry rules, and home health aides working for Medicare-certified agencies have their own training and competency rules. Some states accept a CNA toward home health aide requirements; check the state and the agency's policy.